From Legacy Constraints to Streamlined Operations

  • Home
  • From Legacy Constraints to Streamlined Operations
admin January 9, 2024 0 Comments

About Graebel
Graebel Van Lines is a leading Relocation Management Company (RMC) that specializes in facilitating seamless relocations for corporations worldwide. With a people-first approach, they strategically manage employee and team moves, enabling organizations to tap into global opportunities and attract top talent. Operating in 165 countries across six continents, Graebel focuses on providing solutions for the complex challenges of modern business operations. Through their services, they ensure smooth relocations, effective talent mobility, and support for organizations navigating the intricacies of global expansion.

Graebel Van Lines is a prominent Relocation Management Company (RMC), aiding global corporations in strategically relocating their employees and teams. With an emphasis on people, they facilitate seamless moves for organizations to harness international opportunities and talent.


Graebel’s primary business objective is to efficiently migrate away from their current Oracle Financials system within a year. They seek to replace it with a more streamlined and advanced solution that can better cater to their evolving financial needs. This strategic migration aims to enhance financial processes, optimize resource utilization, and align their financial management systems with the company’s growth trajectory.

Graebel’s Challenges

  1. Migrating legacy data

    Migrating extensive and legacy data poses a significant challenge for Graebel due to the complexity and scale of the operation. Legacy data often exists in various formats, structures, and systems, making the process of transferring it to a new platform intricate and time-consuming.

    During the migration, Graebel encountered data quality concerns, including duplicated, outdated, or incomplete data. Ensuring the accuracy and integrity of the migrated data is crucial to maintain the integrity of financial records and operational processes.

    Furthermore, the volume of data involved can lead to performance issues and delays. Transferring large datasets strained their network bandwidth and resulted in extended downtimes, affecting the company’s overall productivity.

  2. Restrategizing processes

    Migrating legacy data is a formidable challenge for Graebel, primarily due to the intricate interplay between historical data and evolving business processes. Legacy data often conforms to outdated business rules and workflows that were tailored to the previous system. When transitioning to a new platform, redefining these established rules to align with modern processes becomes a complex endeavor.

    Data mapping and transformation are vital stages in this migration journey. Converting data from the old structure to the new format while ensuring accuracy demands meticulous planning. Each data field, relationship, and attribute must be accurately mapped to its counterpart in the new system. Inaccurate mapping can lead to data loss, corruption, or misinterpretation, hampering business operations.

    Moreover, legacy systems often lack the compatibility to interact smoothly with contemporary technologies. This incompatibility adds complexity to data extraction, transformation, and loading processes, potentially resulting in data discrepancies and disruptions.

  3. Lack of time

    Graebel is confronted with a pressing challenge due to the constraint of time in tackling the complexities of legacy data migration. The urgency to complete this extensive process within a limited timeframe poses significant hurdles and potential setbacks.

    The intricacies of legacy data, such as outdated business rules, data mapping intricacies, and structural disparities, demand comprehensive attention and meticulous planning. The time-sensitive nature of the migration process intensifies the pressure on Graebel to execute each step accurately and swiftly.

    One issue Graebel faces is the risk of rushed decision-making. With time constraints, there’s a higher likelihood of overlooking critical details or opting for suboptimal solutions due to the urgency of the situation. This can result in incomplete data mapping, incorrect transformations, and compromised data integrity.

Sesat’s Solutions

  1. Modernized business operations

    Sesat Solutions played a pivotal role in orchestrating a seamless transformation for Graebel’s customer interactions and transactions ecosystem. This encompassed migrating, rebuilding, and centralizing the entire system from the ground up.

    One of the remarkable achievements was the successful migration of customer invoices, orders, and revenue distribution processes. These intricate aspects of business operations were meticulously transferred to the new system, ensuring a smooth and efficient transition.

    The migration encompassed not just the technical aspects but also the strategic and operational considerations. Sesat’s meticulous approach ensured that each step was thoughtfully planned and executed. The result was a streamlined system that not only met Graebel’s present needs but also laid a robust foundation for future scalability and growth.

  2. Advanced data management

    Sesat played a pivotal role in empowering Graebel by spearheading the development of a robust in-house data warehouse. This endeavor included the implementation of advanced reporting capabilities, allowing Graebel to gain comprehensive insights into their operations. Moreover, Sesat’s expertise enabled the integration of revenue and financial forecasting capabilities, enabling Graebel to make informed decisions.

    One of the transformative outcomes of this collaboration was the automation of critical processes such as billing and invoice collection. Sesat’s technical prowess facilitated the seamless execution of these tasks, significantly enhancing operational efficiency and reducing manual intervention.

  3. Improved data governance

    A notable achievement was the transformation of Graebel’s invoicing process, which saw more than a thousand invoices generated daily with unprecedented precision and efficiency. This automation not only streamlined financial workflows but also expedited transactions, elevating Graebel’s operational agility.

    Further reinforcing its impact, Sesat orchestrated the implementation of cutting-edge SMS and email communication systems, enabling Graebel to engage customers effectively and foster real-time interactions. This enhancement not only boosted customer satisfaction but also contributed to Graebel’s reputation as a service-centric organization.

    A standout success of this collaboration was the development of a self-reliant data management infrastructure. Sesat’s technical expertise empowered Graebel to maintain, update, and secure their data autonomously, reducing reliance on external support and fostering data accuracy and accessibility.


  1. Reduced external support dependency by 75%, resulting in significant cost savings.
  2. Achieved a 95% improvement in data accuracy through streamlined data management and automation.
  3. Cut down invoice processing time by 60%, enhancing the organization’s agility.
  4. Achieved a 40% reduction in process lead times, improving overall efficiency.